Campbell
Helm

Completing degree while working full-time 40 hours per week.

• Central coordinator across all Sapient operations — serving as the connective tissue between construction, vendors, clinical staff, finance, and ownership across 4 simultaneous ASC development projects in NY and PA
• Construction & contractor coordination — managing general contractors and subcontractors including Rapid Construction across all active buildouts; scheduling site visits, tracking milestones, and resolving field issues in real time
• Capital & supply contracting — negotiating and managing contracts on both the capital equipment side (Olympus, Stryker, Hill-Rom, Baxter) and the medical supply side (Henry Schein, McKesson, Concordance Healthcare, Medline, Acupath, Biogen Disposal)

• Delivered luxury-level client support for Golden Goose via email and phone using Salesforce
• Managed orders, exchanges, and escalations while maintaining strict brand service standards

• Managed inventory and equipment rentals, improving studio operations workflow
• Handled lighting setup, set builds, painting, and day-to-day studio upkeep

• Founded and built the entire CS department at age 16 — hired, trained, and managed support agents from day one
• Managed day-to-day operations for a growing national e-commerce brand
• Implemented workflow improvements that measurably boosted team efficiency and customer satisfaction

Led the full on-site buildout from ground up — coordinating Rapid Construction and all subcontractors through every phase of the build. The first Ambulatory Surgery Center to launch in Brooklyn.

• Led the full on-site buildout from ground up — coordinating Rapid Construction and all subcontractors through every phase
• Onboarded all supply and capital vendors; managed delivery scheduling against live construction milestones

• Handling Medicare enrollment paperwork and CPA/P&L review vendor sourcing

• Coordinating contractor schedules and construction milestones for the East End facility

• Supporting Medicare enrollment and PA regulatory filings for first out-of-state Sapient facility

Developing and actively pitching a GPO to vendors and healthcare facilities — leveraging Sapient's growing multi-facility volume across 4 ASCs to negotiate preferential pricing, standardized contracts, and consolidated purchasing power across the supply chain. The GPO represents a structural cost advantage for all current and future Sapient facilities and positions the organization as a serious buyer in the market.

Managing vendor contracts on both sides of the procurement equation across all Sapient facilities. Capital equipment side: Olympus, Stryker, Hill-Rom, Baxter. Medical supply side: Henry Schein, McKesson, Concordance Healthcare, Medline, Acupath, Biogen Disposal. Responsible for negotiating terms, coordinating delivery timelines against construction schedules, and ensuring contracts align with each facility's operational launch date.

Built Sapient's ENVI medical inventory management system from scratch — handling initial setup, data architecture, day-to-day management, and ongoing optimization. Owns all data entry and inventory tracking across facilities. ENVI gives Sapient real-time visibility into supply levels, usage patterns, and reorder triggers across all active ASCs.

Conducting targeted outreach to physicians, facilities, and strategic partners to support ASC physician recruitment and new facility development opportunities. Responsible for identifying leads, building contact lists, and coordinating outreach campaigns that feed directly into Sapient's growth pipeline.