Experience
VP of Operations
Jan 2025 – Present
- Central coordinator across 4 simultaneous ASC development projects in NY and PA — managing construction, vendors, clinical staff, finance, and ownership
- Managing general contractors and subcontractors including Rapid Construction; scheduling site visits, tracking milestones, and resolving field issues across all active buildouts
- Negotiating and managing capital equipment contracts (Olympus, Stryker, Hill-Rom, Baxter) and medical supply contracts (Henry Schein, McKesson, Concordance Healthcare, Medline, Acupath, Biogen Disposal)
- Developing and pitching a Group Purchasing Organization leveraging multi-facility volume to secure preferential pricing across the supply chain
- Built ENVI medical inventory platform from scratch — owns setup, data entry, day-to-day management, and optimization across all facilities
- Prepared and filed CMS-855B, CMS-460, and CMS-588 Medicare enrollment forms; maintained full DOH compliance documentation across NY and PA
- Rebuilt QuickBooks workflows for multi-facility payroll, invoicing, reconciliations, and budget forecasting; supports P&L review alongside CPAs and ownership
- Leading physician recruitment outreach, candidate sourcing, interview coordination, and staff onboarding across multiple facilities
Customer Service Representative
Sep 2024 – Dec 2024
- Delivered luxury-level client support for Golden Goose via email and phone using Salesforce
- Managed orders, exchanges, and escalations while maintaining strict brand service standards
Production Assistant
Apr 2023 – Oct 2023
- Managed inventory and equipment rentals, improving studio operations workflow
- Handled lighting setup, set builds, painting, and day-to-day studio upkeep
Customer Service Manager
May 2020 – Apr 2023
- Founded and built the entire CS department at age 16 — hired, trained, and managed support agents from day one
- Managed day-to-day operations for a growing national e-commerce brand
- Implemented workflow improvements that measurably boosted team efficiency and customer satisfaction
Key Projects
Lead — Full ASC Buildout (Brooklyn's First ASC)
2025
- Led end-to-end on-site buildout coordinating Rapid Construction and all subcontractors
- Onboarded all supply and capital vendors; filed Medicare enrollment; configured EHR/EMR with SIS First and EndoVault
Smithtown ASC · Hamptons Endoscopy · Philadelphia Surgical LLC
2025–2026
- Managing Medicare enrollment, vendor sourcing, supply chain buildout, contractor scheduling, and P&L review across 3 additional ASC facilities in NY and PA
Education
Purdue University Global
B.S. in Accounting
Dec 2022 – Mar 2026 (Est.)
Completing while working full-time
Brooklyn College
Business Management
Aug 2021 – Dec 2022
Skills
Accounting & Finance
QuickBooks, Excel, Bookkeeping, Payroll, Budgeting, Reconciliations, Forecasting, P&L Review
Healthcare Operations
ASC Development, Medicare Enrollment, DOH Compliance, Construction Coord., Vendor Contracting, EHR/EMR Config, ENVI Inventory, GPO Development, Capital Procurement, Lead Mining, Hiring & Recruiting
Tools & Platforms
Salesforce, Zendesk, Gorgias, Google Workspace, Microsoft Office, SIS First, EndoVault, ENVI
Strengths
Strong emotional intelligence; adapts communication to diverse personalities and builds productive relationships
Financial acumen in budgeting, reconciliations, and reporting
Proven time management balancing full-time work and school simultaneously
Highly adaptable in fast-paced, high-stakes environments
Takes ownership with minimal supervision — self-starter who drives results
Effective cross-team collaborator across construction, clinical, finance, and executive functions